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Privacy Policy

Lions Olympiad · lionsolympiad.org · info@lionsolympiads.com

Address: D-24A, Street No. 1, Laxmi Nagar, Delhi-110092

We value your privacy and appreciate your trust. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our services, you agree to this Policy.

Introduction

The Site is provided and controlled by Lions Olympiad (“We”, “Our” or “Us”). We are vigilant about protecting your privacy and recognize the importance of maintaining the privacy of every user who visits our Site. We aim to be transparent about the data we collect about you, how it is used, and with whom it is shared. This Privacy Policy details our collection, use, and disclosure of personal and non-personal data you give to us when you access or use our online services and websites, and software provided by us on or in connection with such services or Sites (collectively, the “Services”).

By visiting and/or using our Site, you agree to this Privacy Policy. By accepting the policy at the time of registration, you explicitly approve and provide consent to our collection, storage, use, and disclosure of your personal information as described here and in our Terms & Conditions.


Information We Collect

As a visitor, you can browse the Website to learn more about us. We do not seek any data from you when you visit us, but we automatically collect and store certain information such as your IP address and related technical details to improve security and administer the Website, helping us enhance customer experience.

If you choose to avail certain services on our Site, you may be required to provide personal information for registration and/or access to such services (e.g., contact details, location data). Such information may include, without limitation, your first and last name, username and password, email address, contact address, mobile/telephone number(s), information about your device/hardware and software, and other information required for interaction with the Services. We may also collect non-unique demographic information such as preferences and favorites. In addition, we may collect information about your use of our Site (e.g., services accessed, areas visited) and may indirectly collect information when you use certain third-party services available on our Site.

Information Usage

We use your personal information to:

  • Provide, analyze, administer, and improve our Services;
  • Personalize your experience and offer services best suited for you;
  • Communicate about your account, our Services, customer support, and personalized marketing;
  • Detect, prevent, mitigate, and investigate fraudulent or illegal activities;
  • Determine general geographic location and internet service provider to respond to inquiries efficiently;
  • Enforce our Terms (e.g., determining free trial eligibility);
  • Send details about new features, special offers, promotional announcements, and surveys;
  • Assist with operational requests (e.g., password reset), via email, push notifications, SMS, or online messaging channels.

How We Collect Information

  • Directly from you when you register or interact with us;
  • When you browse our Site or open/respond to our emails;
  • When you post comments or raise queries via phone or email;
  • When you link social media or third-party accounts, authorizing them to share information with us;
  • Through third-party tools, browser cookies, and web beacons to improve user experience;
  • Non-personal device data such as IP address, geolocation, unique identifiers, browser type/language for providing customized information.

How Long We Store Your Information

We retain your information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law (e.g., accounting or legal obligations). If we no longer need your data, we will delete it or anonymize it. Where processing is based on consent and there are no other legal grounds for processing, we will delete your data upon withdrawal of consent.

Sharing & Disclosing Personal Information

We may engage trusted companies, agents, or contractors (“Service Providers”) to perform services on our behalf (e.g., marketing, IT, payments, customer service, analytics). Service Providers may access your information solely to perform these tasks and are not permitted to use it for other purposes. We do not sell or rent personally identifiable information. Your information may be disclosed as follows:

  1. External Service Providers: Optional services offered by third parties are governed by their own privacy policies.
  2. Other Corporate Entities: We may share data with affiliates/ subsidiaries to enhance your experience and provide Services. In case of a merger, acquisition, or reorganization, information may be transferred as part of the transaction, with notice where appropriate.
  3. Law and Order: We may disclose information to law enforcement or government authorities to comply with legal obligations or protect rights, property, or safety, and to prevent fraud or illegal activity.

Third-Party Applications & Links

We may share your details within our group companies and with agents/subcontractors to provide services (e.g., payment collection, analytics, marketing). We may exchange information with third parties for fraud protection and credit risk reduction. If we sell all or part of our business, databases may be transferred. Except as stated, we do not sell or disclose personal data without your consent unless required for the purposes set out in this Policy or by law. The Site may contain third-party advertising and links. We are not responsible for their privacy practices or content.

Links to Other Parties

Our Website may contain links to other websites not under our control. These sites may have their own privacy policies. You access such sites at your own risk. Please review their privacy policies to understand how your data is used. Our affiliates’ websites may also have separate policies.

Account Protection

Your password is the key to your account. You are solely responsible for all activities under your username and for keeping your password secure. Do not share your password. If compromised, change it immediately.

Security

We treat your data as an asset that must be protected and use commercially reasonable measures (e.g., encryption, passwords, physical safeguards) to protect it against unauthorized access or disclosure. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security or prevent all unauthorized access. Information collected by third parties may not have the same protections.

Cookies

  1. We use cookies to enable certain features, provide customized services, identify logged-in users, and deliver content relevant to your interests.
  2. Third-party vendors (including Google) may use cookies to serve ads based on your visits to this Website. You can opt out of interest-based advertising via the vendor’s settings. For Google/DoubleClick ads, visit Ads Settings or opt out of third-party vendors at aboutads.info.
  3. We use Google Analytics Advertising features, which allow Google to collect data in addition to advertising cookies and anonymous identifiers. You can opt out by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout/.

Confidentiality

The Website may contain information designated as confidential. You agree not to disclose such information without our prior written consent, except where disclosure is required by law. We will not sell, share, or rent your personal information to any third party or use your email for unsolicited mail. Emails from us will relate only to agreed services and products.

Children’s Personal Information

Some of our products are aimed at students below eighteen (18) years of age, and we may collect personal information about children only for the purpose of providing services. If you are under the age of eighteen (18) or under the age of majority in your jurisdiction, you must use the Site under the supervision of a parent, legal guardian, or responsible adult.

Changing Your Personal Information

You can access and modify your personal information by signing in to the Site. We recommend updating your information as soon as changes are necessary. Public postings may not be changeable or removable. Upon request, we will close your account and remove personal information from view as soon as reasonably possible, subject to applicable laws and our legitimate interests (e.g., compliance, fraud prevention, enforcing agreements, protecting rights, and security).

Changes to this Privacy Policy

We may update this Policy at any time. Please review this page periodically for changes. Your continued use of the Site after changes are posted constitutes acceptance of the updated Policy.

Disputes & Jurisdiction

Disputes will be resolved through a two-step Alternate Dispute Resolution mechanism:

Stage 1: Mediation. A sole mediator (neutral third party) will be appointed by mutual consent. If consensus cannot be reached after two proposed mediators, we reserve the right to appoint the mediator. The mediator’s decision is not binding; parties will attempt in good faith to abide by it.

Stage 2: Arbitration. If mediation fails, binding arbitration follows. The Arbitration Board shall comprise three members—one appointed by each party and the third nominated by the two members. Arbitration shall be held in Delhi, India, in English. The arbitrator’s award shall be final and binding. If unresolved, the dispute shall be referred to the courts at Delhi, India.